To place an order on our platform, please complete the order form available on our website.

Be sure to include all the information necessary for your identification, such as your first and last name and delivery address.

Please note that we cannot be held responsible for any consequences arising from sending incorrect information. Once the form is completed, please finalize your order by clicking on the “Confirm my order” button.

By carrying out this action, you declare that you fully accept our general conditions of sale (CGV) and confirm your order by paying the total amount due, including the purchase price, any costs and applicable reductions.

**Payment terms**

We offer several payment methods for your purchases:

–  By bank transfer  : The necessary banking information will be provided to you after finalizing your order and after checking the availability of your order in stock.

• Bitcoin(BTC).

**Shipping Costs**

Our shipping costs vary according to the quantity, destination and weight of the order.

**Deliveries and Tracking**

For any questions or problems regarding your deliveries, please contact our customer service within the following times:

– For undelivered packages or tracking issues, contact us within 45 days of the order date.

– For other order or product related questions, please contact us through Sales@officialaceultrapremium.com